returns + shipping

Return/Exchange Policy

All sales are final. Some exceptions are made in unusual circumstances, please email the shop with your order number for details. 

Local Pickup 

Local pickup is available during normal business hours. Most orders will be ready for pickup within 24 hours of ordering. Please wait to receive an email that your order is ready for pickup before heading to the shop. 

Local Bicycle Delivery by Curbwise

For local orders in a 5-mile radius of the shop, we offer Curbwise Bicycle Delivery for a flat fee of $8.

Shipping

All orders are prepared for shipment after completed checkout. Please allow up to two business days to prepare shipments.

Orders are shipped using the selected method the customer chooses during checkout. We offer economy flat rate shipping for $5, standard flat rate shipping for $7, orders $100 and more ship free.

We offer free in-store or curbside pickup. We will email you when your order is ready.

We do not issue refunds for lost, unclaimed, or undeliverable packages. If a package is damaged during transit or returned as undeliverable/unclaimed, it is the customer's responsibility to follow up with the shipping carrier. 

All stickers and post cards are shipped free via USPS First Class letter, there is NO TRACKING. (If you are purchasing other items, your stickers will be tracked with the rest of your order.) If you are only purchasing stickers and would like to upgrade to tracked shipping, please add this item to your order.

We will no longer replace stickers if purchased without tracking.